Effective Date: 6/18/2025
Welcome to Pets Perfect (“we”, “our”, or “us”). Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us through other means, including email, phone, or in-store transactions.
Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Information We Collect
We collect various types of information in order to provide you with the best possible service and improve your experience:
a. Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Full name
- Shipping and billing addresses
- Email address
- Phone number
- Payment information
b. Non-Personal Information
We also collect non-personal data such as:
- Browser type and version
- Device identifiers
- IP address
- Operating system
- Usage data and analytics on how you interact with our site
c. Information from Cookies
We use cookies and similar tracking technologies to enhance your experience. Cookies help us remember you and understand how you use our website.
2. How We Use Your Information
We may use the collected information in the following ways:
- To fulfill and manage purchases and orders
- To personalize your experience and deliver relevant content
- To respond to customer inquiries and support requests
- To send newsletters, marketing materials, and promotional content (only if you opt in)
- To improve website performance and user experience
- To comply with legal obligations
3. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your information in limited circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us with operations such as payment processing, order fulfillment, or marketing.
- Legal Compliance: If required by law or legal process, we may disclose your information to law enforcement or regulatory authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the Internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
5. Your Privacy Rights
Depending on your jurisdiction, you may have the following rights:
- Right to access and obtain a copy of your data
- Right to correct or update inaccurate information
- Right to request deletion of your personal data
- Right to withdraw consent or object to data processing
- Right to opt out of marketing communications at any time
To exercise any of these rights, please contact us at privacy@petsperfect.com.
6. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children without parental consent.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. We encourage you to read their privacy policies before submitting any personal data.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. Your continued use of the site after any changes constitutes your acceptance of the new policy.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Pets Perfect
Email: info@petsperfect.com
Phone: (800) 213-8429
